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Privacy & Cookie Policy

Account and Registration Restrictions

Leem General Trading LLC and its affiliates (www.Leem.com) respect your privacy. This Privacy Policy briefly explains how your data is collected and used by the Leem.com website. You are advised to carefully read this Privacy Policy. By using the services provided by the Leem.com website, you consent to the collection and use of your data by the Leem.com website and certain authorized third-party service providers in the manner set forth in this Privacy Policy. If you do not consent to this Privacy Policy, please do not use the website (“www.Leem.com”) (”the Website”).

 

This Privacy Policy describes information as part of the normal operation of our Services; it includes what information we collect from you and what may happen to that information. While this policy may seem lengthy, we have intentionally prepared a detailed policy, believing you should know as much as possible about the practices of the Leem.com website to make informed decisions.

 

By consenting to the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of the User Agreement.

 

Your Privacy - Our Obligation

At Leem.com, we take pride in our commitment to protecting your privacy. As we value your trust, we will work hard to enhance this trust so that you can enjoy using our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be handled while you make full use of our website.

 

We want you to:

  • Feel comfortable using our website.

  • Feel safe providing your information to us.

  • Contact us with your questions or concerns regarding privacy on this website.

  • Be aware that by using our website, you consent to the collection of certain data.

Leem.com Privacy Guarantee

At Leem.com, we pledge to not sell or rent your personal information to third parties (except as provided in this Privacy Policy) without your consent. We and/or certain authorized third-party service providers will use your personal information to provide you with the services offered on Leem.com. From time to time, we may disclose general statistical information about our website and visitors, such as the number of visitors, and the number and type of goods and services purchased, among others. Your trust is our priority.

 

What information is or may be collected from you?

Leem.com collects the information you provide at the time of registering, as well as the information we learn about you through your use of our service and visits to our website and other websites accessible from it. We also collect information about your transactions, including details of the payment cards used. We may collect additional information in connection with your participation in any promotions or competitions we offer, along with the information you provide when you write us comments or complete profile forms. As part of our efforts to improve our services, we also monitor customer traffic and website usage patterns. We will only collect information that is necessary and relevant to us to provide you with the services available on the website.

 

Credit Card Details:

We do not store any credit card details in our database or server, and such details are processed through a secure SSL environment.

Your credit/debit card details will not be sold, shared, rented, or leased to any third parties.

 

Anonymous Information

We will automatically receive and collect certain anonymous information in usage logs through our web server, including computer-identification information obtained from the "Cookies" sent to your browser from:

  • A web server cookie stored on your hard drive

  • The IP address assigned to the computer you are using

  • The domain server from which you access our Service

  • The type of computer you are using

  • The type of web browser you are using

Leem.com uses cookies for a number of purposes. For example, cookies enable us to simplify the login process for registered users, ensure the security and authenticity of registered users, provide mechanisms for online shopping, enable traffic monitoring, etc.

 

Anonymous cookies are sent to non-registered website visitors to track their browsing patterns and establish a demographic profile. Although accepting cookies on your web browser is not necessary to browse the majority of our website or access many of our services, you must enable cookies if you wish to shop online in any of the areas reserved for registered users.

 

Most browsers allow you to turn off cookies. As described above, this will limit the services that the Leem.com website can provide to you.

 

Personally Identifiable Information

We may collect the following personal information about you:

  • Name, including first and last name

  • Mobile phone number and contact details

  • Demographic profile (e.g. your age and address)

  • Your opinion regarding the features on our website

Kindly note that you can deactivate your account at any time. However, your information may remain archived on our servers even after you delete or terminate your account.


Personally identifiable information (PII), such as your name and contact details, will be stored and used for marketing or transactional purposes, but they will not be sold, shared, or rented to any third parties.

 

Who Collects Information?

We collect anonymous traffic data when you visit our website. We will collect personally identifiable information about you only as part of the voluntary registration process, online surveys, contests and competitions, or any combination thereof.

 

Our advertisers may collect anonymous traffic data through cookies assigned to them in your browser. The website may also contain links to third-party websites.

 

We are not responsible for the privacy practices of these third-party websites, which we do not own, operate, or control. We strongly recommend that you review their respective privacy policies.

 

Use of Your Information:

We use your personal information to:

  • Facilitate the provision of personalized features

  • Customize our website to better reflect your interests

  • Communicate with you when necessary                           

  •  Deliver the services you have requested

  • Maintain social records as required by applicable laws or policies

Internally, we use your contact information to:

  • Guide our product development efforts

  • Contact you for survey purposes

  • Notify you in the event of a contest win

  • Distribute promotional material on behalf of contest sponsors or advertisers

In general, we use anonymous traffic data to:

  • Identify returning users to enhance service personalization from both an administrative and advertising perspective

  • Determine your access privileges to our website

  • Monitor your participation in certain promotional campaigns and contests to track candidate progress, submission status, and eligibility for prize drawings

  • Prevent repetitive exposure to the same advertisements

  • Diagnose technical issues affecting our servers

  • Manage and administer our website effectively

  • Analyze user sessions to gain deeper insights into website usage patterns

Disclosure of Your Information

 We will not use your personal information for any purpose other than completing a transaction with you.

 We do not rent, sell, or share your personal information, and we will not disclose any of your personal information to third parties unless:

  • We have obtained your consent

  • To provide the products or services you have requested

  • To assist in the investigation, prevention, or enforcement of legal actions regarding illegal activities, or in cases of suspected fraud, potential threats to the safety or security of any individual, violations of the terms of use of Leem.com, or to defend against legal claims • Special circumstances arise, such as compliance with subpoenas, court orders, or requests/orders from legal authorities or law enforcement agencies that require such disclosure

What are your options regarding the collection, use, and distribution of your information?

 

Providing personally identifiable information is entirely voluntary. You are not required to register with us to browse our website, however, certain services are only available to visitors who register.

 

You may modify your preferences at any time and may choose to subscribe to or unsubscribe from any marketing, promotional, or newsletter communications. Leem.com reserves the right to send you certain service-related communications, which are deemed an integral part of your Leem.com account, without offering an option to unsubscribe. You have the convenience to update your information and modify your account settings at any time. For the purposes outlined above, please use the contact information provided below.

 

Upon your request, we will remove or block your personally identifiable information from our database, thereby canceling your registration. However, your information may remain archived on our servers even after you delete or terminate your account.

 

If we plan to use your personally identifiable information for commercial purposes, we will notify you at the time of collection and provide you with the option to opt out of such use.

 

How can you unsubscribe from our newsletter?

 You may unsubscribe from our newsletters by clicking the "Unsubscribe" link located at the bottom of each newsletter.

 

 

Information Security:

 

To protect against the loss, misuse, and alteration of information under our control, we have put in place appropriate physical, electronic, and administrative procedures. For example, our servers are only accessible to authorized employees, and your information is shared with relevant employees on a need-to-know basis to complete the transaction and provide the services you requested.

 

Although we aim to protect the confidentiality of your personally identifiable information, transmissions over the Internet cannot be made completely secure. By using this website, you agree that we will not be liable for the disclosure of your information due to errors in transmission or unauthorized acts of third parties.

 

Access or changes to your personally identifiable information

 

To safeguard your privacy and security, we will verify your identity before granting any permissions or making changes to your personally identifiable information. If you register your profile on Leem.com, you will need to enter your Leem.com user ID and password to access your profile information.

We reserve the right to change or update our policies at any time, and such changes will be effective immediately upon posting on this website. You can provide your opinions and suggestions, if any, by submitting your feedback using the form in the Contact Us section.

 

Your Consent

 

By using the website, you consent to the collection and use of the information you disclose on the Website provided by Leem General Trading LLC. If we decide to change our privacy policy, we will post those changes on this page so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Information:

If you require more information, please contact our Privacy Officer by email at

customercare@leem.com

If you would like to speak with a customer service representative, please call +966 800 4400099